Duties and Responsibilities:

• Works with seniors and residents in apartment complex to locate and refer to supportive services and other resources.

• Assists residents to determine need for supportive services. Services could include transportation, meals, homemaker services, etc.

• Educates residents on services available in the community.

• Works with local service providers to determine available services in community to make referrals.

• Prepares and maintains confidential and secure client files which include intake form, information on referrals, case management plan, notes and other items.

• Participates in area aging network and local community groups related to aging.

 

Education Requirements:

• Bachelor’s degree in social work, psychology or related field with at least 2 years’ experience in social service delivery with senior citizens and/or people with disabilities. Associates degree with significant experience may qualify.

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Experience and Skills Requirements:

• Must have valid Tennessee driver’s license and proof of insurance on automobile.

• Computer literacy, including strong word processing, spreadsheet and internet skills.

• Able to deal tactfully with the public, tenants and co-workers, and to exercise good judgment in evaluating situations and making decisions.

 

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