Position Summary: Oversees all aspects of apartment complex such as scheduling maintenance, assisting possible tenants and current tenants, maintaining required paperwork and collecting rent.

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Duties and Responsibilities:

• Maintains facility in a clean and safe condition, ensuring that all repairs are completed as needed and grounds are maintained.

• Completes and maintains appropriate paperwork and files on tenants, including rent collections charts and purchasing accounts.

• Maintains confidentiality of tenant and complex records.

• Assists all who wish to apply for tenancy at a complex.

• Ensures that facility is in full compliance with all federal, state and local ordinances, regulations and codes.

• Assists residents with referrals for social services as needed. 

• Collects, records and deposits rent and security deposit money according to Agency financial procedures.

• Completes appropriate paperwork for residents’ move-ins, move-outs, and recertification.

• Prepares work orders for maintenance on a regular basis and in preparation for REAC inspections or management reviews.

• Works with Central Office staff in marketing efforts and in submitting required monthly reports.

• Conducts apartment inspections twice each year to include plumbing inspection, smoke alarm checks, overall cleanliness and workability of appliances, etc. 

• Walks through property each week to check for needed repairs.

• May clean, sweep, mop and empty trash in office and community areas.

• May change return air filters on a regular basis and light bulbs as needed. 

• Accompanies pest control or other contracted service workers as needed. 

• May respond to after-hour/weekend/holiday emergency calls as needed. 

 

Education:

• High School diploma or GED required. Associates degree preferred.

 

Experience and Skills Requirements:

• One-year previous work experience with apartment management procedures and systems preferred.

• Computer literacy, including strong word processing, spreadsheet and internet skills.

• Ability to work with program software.

• Ability to deal tactfully with the public, tenants and co-workers, and to exercise good judgement in evaluating situations and making decisions.