Position Summary: Oversees all aspects of apartment complex such as maintenance, assisting possible new tenants and current tenants, maintain required paperwork and collects rent.

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Duties and Responsibilities:

• Maintains facility in a clean and safe condition, ensures that all repairs are completed as needed, grounds are maintained and facilities are secure.

• Completes and maintains appropriate paperwork and files on tenants, including rent collections charts and purchasing accounts.

• Maintains confidentiality of tenant and complex records.

• Assists all who wish to apply for tenancy at a complex.

• Ensures that facility is in full compliance with all federal, state and local ordinances, regulations and codes.

• Actively communicates with all tenants and provides a minimum amount of assistance to make sure they are maintaining normal health habits.

• Assists residents with referrals for social services as needed. 

• Collects, records and deposits rent and security deposit money according to Agency financial procedures.

• Completes appropriate paperwork for residents’ move-ins, move-outs, and recertification.

• Prepares work orders for maintenance on a regular basis and in preparation for REAC inspections or management reviews.

• Works with Central Office staff in marketing efforts and in submitting required monthly reports.

• Conducts apartment inspections twice each year to include plumbing inspection, checks smoke alarms, refrigerator coils and ovens for overall cleanliness and workability.

• Walks through property each week to check for needed repairs.

• Cleans, sweeps, mops and empties trash in office and community areas.

• Changes return air filters on a regular basis and light bulbs as needed. 

• Accompanies pest control or other contracted service workers as needed. 

 

Education:

• High School diploma or GED required. Associates degree preferred.

 

Experience and Skills Requirements:

• One-year previous work experience with apartment management procedures and systems.

• Computer literacy, including strong word processing, spreadsheet and internet skills.

• Ability to work with program software.

• Ability to deal tactfully with the public, tenants and co-workers, and to exercise good judgement in evaluating situations and making decisions.